Question & Answer

Frequently Asked Questions

Simple click on the question to reveal the answer about the cell phones and buying process.

If your question is not answered here then please contact us.

What products do Mobile Distribution supply?

We supply sim free, used and refurbished handsets along with mobile phone accessories.

How do I know your company is legitimate?

Our team at Mobile Distribution have been successfully trading mobile phones for over 10 years. As a UK based company all our details along with our official recorded accounts can be verified on companies house.

We do suggest all potential customers’ complete thorough due diligence of any potential supplier to ensure their legitimacy.

What methods of payment do you accept for wholesale transactions?

We offer a discount for customers who use our preferred payment method which is Telegraphic Transfer or BACS. We do also accept credit or debit cards via stripe gateway.

Please note; We don’t accept Paypal or cash payments.

Do you offer credit facilities?

Yes. We welcome enquiries from large corporate bodies or local authorities and aim to accommodate your business whenever possible. Please note, credit (if available) is for UK based companies only.

Do I have to operate a business to buy from Mobile Distribution ?

No is the simple answer. At Mobile Distribution we aim to offer our services to both companies & individuals alike

Do you export to customers outside of the UK?

Yes we welcome export inquiries however we wont ship to countries deemed to be high risk

How long does delivery usually take?

We do aim to ensure delivery within 1-3 working days.

Where can I view pictures of your used handset grading?

Please click HERE to be taken to our grading page. Alternatively add +44 (0) 7543 122 123 to your WhatsApp phonebook to be able to chat to our sales team.

Can I collect from your premises?

Due to current health & safety reasons and in order to comply with our insurers security requirements we no longer allow collections from our premises.

Do you supply original mobile phones?

Yes. We only supply genuine original handsets from all the leading manufacturers.

Do you have a minimum order?

Yes. We operate a minimum order quantity (MOQ) of 10 units per model. Should you wish to place a larger order please contact us to discuss your requirements. We can personalise our pricing based on your individual circumstances.

Do you offer a drop-shipping service?

Unfortunately as a wholesale supplier of mobile handsets we do not have the facility to drop ship single units.

Do you supply single units or samples?

We are a wholesale mobile phone supplier and as such we dont supply single units.

Do your handsets come complete with warranty?

Yes. All new handsets provided by Mobile Distribution are complete with full manufacturers guarantee/warranty. All our used handsets come complete with a 3 month warranty.

How can I receive a copy of your price lists?

You can request a copy of our price lists by clicking HERE and completing the form. Please DO NOT call to request a price list. We CANNOT give this information out over the telephone.