Question & Answer

Frequently Asked Questions

Simple click on the question to reveal the answer. If your question is not answered here then please contact us.

What products do Mobile Distribution supply?

We supply sim free, used and refurbished handsets along with mobile phone accessories.

How do I know your company is legitimate?

Our team at Mobile Distribution have been successfully trading mobile phones for over 10 years. As a UK based company all our details along with our official recorded accounts can be verified on companies house. We do suggest all potential customers’ complete thorough due diligence of any potential supplier to ensure legitimacy.

What methods of payment do you accept for wholesale transactions?

We offer a discount for customers who use our preferred payment method which is Telegraphic Transfer or BACS. We do also accept credit or debit cards via stripe gateway. 

Do you offer credit facilities?

Yes. We welcome enquiries from large corporate bodies or local authorities and aim to accommodate your business whenever possible. Please note, credit (if available) is for UK based companies only.

Do I have to operate a business to buy from Mobile Distribution ?

No is the simple answer. At Mobile Distribution we aim to offer our services to both companies & individuals alike

Do you export to customers outside of the UK?

Yes we welcome export inquiries however we wont ship to countries deemed to be high risk

How long does delivery usually take?

Delivery timescale is based on a number of factors including stock location & order size; we do however aim to ensure delivery within 2-5 working days.

Do you have a special offer mailing list?

Yes. We offer our customers the opportunity to contact our sales team direct via WhatsApp messenger. Please add +44 (0) 7543 122 123 to your WhatsApp phonebook to be able to chat to our sales team. 

Can I collect from your premises?

Due to current risk assessment protocol and our own insurance requirements we no longer allow collections from our premises.

Do you supply original mobile phones?

Yes. We only supply genuine original handsets from all the leading manufacturers.

Do you have a minimum order?

Yes. We operate a minimum order quantity (MOQ) of 10 units per model. However certain stock may carry different minimum order levels

Do you offer a drop-shipping service?

Unfortunately as a wholesale supplier of mobile handsets we do not have the facility to drop ship single units.

Do you supply single units or samples?

No. We are a wholesale mobile phone supplier and as such do not supply single units or samples.

Do your handsets come complete with warranty?

Yes. All new handsets provided by Mobile Distribution are complete with full manufacturers guarantee/warranty. All our used handsets come complete with a 6 months warranty.

How can I receive a copy of your prices?

You can request a copy of our price lists by completing the “request a price list form” shown on various pages of this website. Please DO NOT call to request prices.